Handrail End Caps Seconds Sales Policy

We currently have items that do not quite meet our quality control standard or that are being discontinued.  Rather than scrap these we choose instead to offer them at a reduced prices as “seconds”.

This particular item is a discontinued product, Heritage have moved away from timber stair parts and are focusing primarily on doors, flooring and stair cladding.

The item will be as described, however it will not be a perfect product – the items can contain small marks, blemishes, dints, scratches, colour variation, etc. On most occasions, these should be able to sand out. The intended use of the item will not be affected, the defects are cosmetic only.

Handrail End Caps Returns Policy

If you want a perfect unblemished and unmarked product, do not buy this item. Please note that we do not offer refunds on these items for obvious reasons.  Please be aware of this when purchasing.

If in any doubt, do give our sales team a call on 0114 247 4917 Mon-Fri during office hours. Even better if you can, drop into our Sheffield factory and we can show you the item in question. If there are multiple items available, you can select which one you prefer from our stock.

Handrail End Caps Delivery

We will use Royal Mail to deliver your handrail end caps on a 48 hour tracked service. For further information please feel free to contact us. These items are in stock so can be dispatched from our Sheffield warehouse straight away. We will enter your contact number and email address so you will receive tracking updates from Royal Mail as your parcel moves through the network.

Delivery is fast and free! Our expert warehouse team will package your handrail end cap in protective wrapping to ensure a smooth journey from our factory to your home.

Contact Us

For any queries, please feel free to give us a call on 01142474917 or email us at sales@theheritagecollection.co.uk. Our friendly sales team based in Sheffield will be happy to help with any questions you may have. We are open Monday-Friday from 8:30am-4:30pm.

We are able to offer bulk discounts for multiple stair parts, so please do not hesitate to get in touch with us to grab a bargain!