Opening Hours Mon - Thur: 08:30 to 17.00 Fri: 08:30 to 16:30

Privacy Policy

The Heritage Collection / Privacy Policy

Who we are

We are Heritage Doors & Floors Limited. You can find out how to contact us in Section 9 below.

Your Privacy

In the course of our dealings with you, we will collect and process personal information about you. Personal information includes any information allowing us to identify you as an individual, for example, your name, your email address or your telephone number.  We are committed to protecting your privacy. We will use your personal information in accordance with all applicable laws and regulations that relate to data protection and privacy, including the EU General Data Protection Regulation (GDPR).

What information do we collect?

In the course of you placing an order we collect the following types of information:

your name;
your delivery address;
your email address;
your telephone number;
whether you would like to receive a newsletter from us via email,
if you are placing an order, we will also ask for your payment card number, expiry date and CVV number. We do not store this payment information.

If you sign up to receive a newsletter we collect
your name;
your postal address;
your email address;
your telephone number;

Why do we ask for this information?

When you place an order online, through our website, or through our sales office, we need your contact and payment information to enable us to take payment and fulfil your order.   For our newsletter we email or post this newsletter to you.

How do we use your personal information

We do not use your personal information for any purpose other than fulfilling your order or where you have consented for providing you with a newsletter.  We are also required by law to state a “legal basis for processing”, i.e. to tell you on what grounds we are allowed to use your information.  The legal basis for each purpose is that we have your consent for the use of your personal information, or that we need to use your personal information in order to perform a contract with you.